Terms of service

 

About Us > This website is operated by Piano Parts Shop (operated by J P Holmes, Sole Trader). Throughout the site, the terms “we”, “us” and “our” refer to Piano Parts Shop. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Orders & Payment > By placing an order with us, you confirm that the information provided is accurate and that you are authorized to use your chosen payment method. We reserve the right to cancel any order at our discretion, in which case a full refund will be issued immediately to your original payment method.

Pricing > All prices displayed on our website are in GBP (£) and are inclusive of any applicable domestic taxes. Standard shipping costs are fully included in the displayed product price.

Delivery & Order Processing > All orders are processed, securely packaged, and dispatched by our team. Standard delivery typically takes 10–20 business days to reach addresses within the United Kingdom. We are not held liable for standard postal transit delays caused by customs, severe weather, or unexpected third-party carrier backlogs.

Returns & Refunds > Your statutory cancellation rights are fully respected. Please refer to our standalone Refund Policy page for comprehensive details regarding your 14-day right to cancel, return eligibility, and how to receive your payout.

Intellectual Property > All content featured on this website, including product descriptions, text, customized layout graphics, images, and brand logos, remains the property of Piano Parts Shop and may not be reproduced without explicit written consent.

Limitation of Liability > To the fullest extent permitted by the laws of England and Wales, Piano Parts Shop shall not be liable for any indirect, incidental, or consequential losses arising directly or indirectly from the use of this website or any products purchased through our store.

Governing Law > These terms and conditions, along with any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of England and Wales. Any legal disputes shall be subject exclusively to the jurisdiction of the courts of England and Wales.

Changes to These Terms > We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check our website periodically for changes.

Contact Details > Questions regarding our Terms of Service should be sent directly to us at:

  • Trade Name: Piano Parts Shop

  • Email: sales@pianopartshop.com

  • Business Address: 16 Wellsfield, Bushey, Hertfordshire, WD23 2NX, United Kingdom